Covid-19: Clinic update from us

19th October 2020

WE ARE OPEN.

The clinic is open for face-to-face appointments for all treatment services including massage. We have put in place the necessary health and safety requirements to ensure we are operating in the best possible environment for you and our therapists. Tier 2 allows us to continue to be open and treat you safely and responsibly. We will wear PPE; masks, gloves and aprons to ensure our environment continues to be low risk. Thank you for all your continued support!

Our Covid-19 measures include:

  • Public Health England guidance for PPE
  • Social distancing within the clinic as far as therapeutically manageable
  • Treatments will be carried out fully but in the shortest time possible to minimise potential exposure
  • Infection Prevention and Control training for all staff 
  • Stringent Handwashing or hand sanitation at entry and exit points
  • Increased frequency of cleaning and disinfecting work areas, equipment, objects and surfaces 
  • All clients to undergo a pre appointment symptom check, safety guidance & consent screening
  • Your physiotherapist may call you prior to treatment to ensure your treatment is within our guidelines

Our Psychological Services team are operating both online and face-to-face. Please visit our Psychological Services page and click on each individual therapist for their most up to date appointment information.

We are delighted to all be under one roof again!

Very Best

Christien Bird & White Hart Clinic Team

*Our video consultation service will continue to be available for Physiotherapy, Osteopathy and Psychological Services and you can book online or ring reception. This service will give you access to our expert team via a virtual appointment for those patients who prefer a virtual first approach, all whilst you sit in the comfort of your own home.

BUPA and AXA/PPP are fully covering video treatments and we can claim for you directly. Please check with other insurers if you are covered for virtual clinics. 

 

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Client survey

  • 'The White Hart clinic is a haven of peace, support, kindness and cheerfulness'
  • 'It's calm and friendly yet really professional. I feel absolutely confident that I'm in expert hands'
  • 'I most like the range of people working there so you can have alternative ways of combating a problem. Secondly, the friendly and supportive approach'
  • 'If in pain you are fitted in as soon as possible, never too much waiting time.'
  • 'Reception staff are friendly and welcoming.'
  • 'The treatment is effective-you do not feel as if the treatment is prolonged unnecessarily.'
  • 'The staff are friendly and professional'
  • 'Very welcoming, cosy & small, relaxing atmosphere - of course most of all my therapist who has given me life changing results'
  • 'I feel the recommendations for the course of treatments and return visits are always very honest. They never take advantage'
  • 'It's like having the best clinic in Harley Street around the corner - when you're in pain that's exactly what you want. What a relief! What a comfort!'
  • 'High quality treatment, delivered in a personal way, but with great efficiency and all in a very convenient location!'
  • 'Packed full of friendliness and expertise'
  • 'Friendly and efficient place that helps repair me when things are not working properly!'
  • 'Friendly, professional and broad ranging'

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Richmond, Mortlake, Barnes, Putney.