Covid -19: an update from us

27th May 2020

RE-OPENING

Thank you for all your continued support during the period of business closure following lockdown. We have received many requests regarding when we will be running face-to-face treatments again. Following on from government guidance at this stage, we are delighted to announce we are opening the clinic for emergency and essential treatments for Physiotherapy, Podiatry & Osteopathy. We have put in place all the necessary health and safety requirements to ensure we are operating in the best possible environment for you and our therapists.

We are closely following the situation and reviewing our position regularly. We will be frequently updating our website and will announce in due course when Acupuncture and Massage is available for face-to-face treatments. 

Our Covid-19 measures include:

  • Public Health England guidance for PPE 
  • Social distancing within the clinic as far as therapeutically manageable
  • Treatments will be carried out fully but in the shortest time possible to minimise potential exposure
  • Infection Prevention and Control training for all staff 
  • Stringent Handwashing or hand sanitation at entry and exit points
  • Increased frequency of cleaning and disinfecting work areas, equipment, objects and surfaces 
  • All clients to undergo a pre appointment symptom check, safety guidance & consent screening.
  • No last minute bookings. To allow adequate time for patient screening.

Our Physiotherapy, Osteopathy and Psychological services  will continue  *online. We can  treat your aches & pains, acute & sport injuries as well post-operative rehabilitation. Many accidents or falls can also be treated with rehabilitation at home provided online. We will be able to advice and triage you, minimising the need for hospital or minor injury clinic care. If you are struggling at home with pain or injury, we are here to help

We have also moved our women's health services online and can help you out with pregancy, post natal and menopause MOT's.There is a vast amount we can do, looking forward to seeing you and guiding in your own home.

Very much looking forward to all being under one roof again

Very Best

Christien Bird & White Hart Clinic Team

*Our online consultation service at the request of many of you can find on this link. This service will give you access to our expert team via a virtual appointment, all whilst you sit in the comfort of your own home. We have been using this service with a handful of our Women’s Health specialists, and are pleased to extend this to Physiotherapy and Osteopathy.  These sessions are open to patients who require an initial consultation and follow up appointments. BUPA and AXA/PPP are fully covering online treatments and we can claim for you directly. Please check with other insurers if you are covered for virtual clinics. Our psychological services will also continue to offer remote video appointments. 

 

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Client survey

  • 'The White Hart clinic is a haven of peace, support, kindness and cheerfulness'
  • 'It's calm and friendly yet really professional. I feel absolutely confident that I'm in expert hands'
  • 'I most like the range of people working there so you can have alternative ways of combating a problem. Secondly, the friendly and supportive approach'
  • 'If in pain you are fitted in as soon as possible, never too much waiting time.'
  • 'Reception staff are friendly and welcoming.'
  • 'The treatment is effective-you do not feel as if the treatment is prolonged unnecessarily.'
  • 'The staff are friendly and professional'
  • 'Very welcoming, cosy & small, relaxing atmosphere - of course most of all my therapist who has given me life changing results'
  • 'I feel the recommendations for the course of treatments and return visits are always very honest. They never take advantage'
  • 'It's like having the best clinic in Harley Street around the corner - when you're in pain that's exactly what you want. What a relief! What a comfort!'
  • 'High quality treatment, delivered in a personal way, but with great efficiency and all in a very convenient location!'
  • 'Packed full of friendliness and expertise'
  • 'Friendly and efficient place that helps repair me when things are not working properly!'
  • 'Friendly, professional and broad ranging'

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Richmond, Mortlake, Barnes, Putney.